If you’ve never had a hosting account or you are changing companies and the new one employs an account administration interface that you have not seen so far, you may get perplexed about how to complete a particular task in your account or on your PC. Because of this, many companies have created a knowledge base, which specifies the most popular questions and difficulties associated with the particular platform they use, rather than including only some general info. This type of knowledge base will allow you to find the right info swiftly and easily, so you will not have to devote lots of time and efforts to things that may require something as simple as clicking a button or ticking off a checkbox. Thus, not only can you get stuff done, but you can also become aware of loads of new and important things, both about the way you can administer your account and about the way the web hosting service works in general.
Extensive Online Documentation in Cloud Hosting
Our cloud hosting plans come with a detailed knowledge base where you can find information about all the obstacles that you may possibly experience and their solutions. You can learn how to set up and administer an electronic mailing list, how to use an .htaccess configuration file, or how to continue in case the settings of your email client are accurate, but you are unable to send emails, for instance. We have done our utmost best to be as exhaustive as possible and to encompass all the available options in order to help you save time and effort and to present you with different solutions for any issue. The knowledge base includes informative articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in every section of the Control Panel, whilst if you’d like to see the whole article list, you can visit the all-inclusive Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated services include comprehensive online help documentation where you will find information on all the features that our custom Hepsia hosting Control Panel comes with, together with solutions to various questions and obstacles that you could stumble upon. All user guides include comprehensive descriptions, which suggests that you won’t have to worry about missing something if you’re planning to export a database, for example. The troubleshooting articles encompass a number of likely reasons for particular problems and the solution for each of them, so if you’re unable to send email messages even though you have the correct SMTP settings, for example, you can quickly find out what the reason may be and recover the problem with two or three clicks of the mouse in your email client. As the Hepsia Control Panel offers quite a lot of features, you’ll be able to find relevant articles in each single section. In case you’d like to check out all help articles, click on the Help link, which is located in the top right-hand side of the page.