A live chat is a real-time way of communication between a website hosting supplier's support team and its clients. It's an efficient method to receive some info about the website hosting services or get some problem resolved since you're talking with a live agent. The benefits of using a real-time chat service rather than calling or opening a trouble ticket are the lower chance of mistakes when you exchange information like usernames or domain names, the quicker response time since the communication is real-time and the fact that you don't need to stay on the chat constantly - you'll be able to do something different while the representative examines the issue involved. In addition, you can join a live chat room from any kind of computer that is connected to the Internet, avoiding the phone costs that you'll need to pay when you are calling to a different country.
Live Chat Support in Cloud Hosting
As a part of the support services that we supply for all our Linux cloud hosting, we've live chat support which is online twenty-four seven, even on holidays. You'll be able to get in touch with us regardless if you already own an account or not, because we can support you with almost anything, ranging from providing you with basic info about our solutions if you are not our customer yet and you are thinking about purchasing one of our plans, to assisting you with setting up an e-mail account in an email client. A part of the issues are more complex and time-consuming, therefore you'll need to take advantage of the ticketing system which is built-in our Hepsia hosting Control Panel, but we can save you time and help you in real time on our live chat for quite a few things.
Live Chat Support in Semi-dedicated Hosting
Using the live chat support service that we offer with our semi-dedicated services, you're able to find the the right answers for any questions you have or get lots of problems dealt with rapidly. The service is online each and every day, so you will be able to speak with a representative even on holidays and weekends. In the event that you're unsure which plan would be better for your web sites or if our cutting-edge cloud hosting platform covers some system requirements, you may come on the live chat before purchasing anything. If you're a current customer, you are able to receive more info about account settings, billing issues along with a number of common technical problems you may have, for instance if you cannot install an e-mail account in a client on your personal computer. The live chat will save you lots of time regardless where you are or when you contact us.